Cancellation-Return Policy

Digital Recordings (Webinars, Seminars, Course Modules)

Video recordings (webinars, seminars, course modules, conferences) are digital content that is not delivered
on a physical medium. The amounts paid through the website
https://srimed.ro for these products are non-refundable
(according to Ordinance no. 130/2000 with subsequent amendments and GEO 34/2014, art.16, letter m).
By accepting the terms and conditions when purchasing digital products directly from the website via card payment,
the customer confirms their understanding that they waive the right to a refund.

Events with Physical or Online Presence

1. Amounts Paid as an Advance for Events

In the case of amounts paid as an advance for participation in an event with physical or online presence
organized by the ROMANIAN SOCIETY OF MEDICAL INFORMATICS, refunds are not provided if the customer
requests withdrawal more than 14 days after the payment. At the client's request, the amounts paid
as an advance may be credited for future events or for purchasing digital recordings (webinars, seminars,
course modules). The minimum amounts considered as an advance for each event are determined by the provider and
specified in the event description on the https://srimed.ro website.

2. Refund of Full Participation Fee

For full amounts paid as a participation fee for events with physical or online presence, a refund of up to 50%
of the fee value is possible only if the deadline set by the provider for requesting a refund has not been exceeded.
This deadline is specified in the event description on the
https://srimed.ro website. The refund deadline is set at least before 14 days
from the event registration deadline.

If the customer requests a refund before the specified deadline, a maximum of 50% of the event fee can be refunded.
If the request is made after the refund deadline, no refund is allowed.

In any of the situations mentioned above (points 1 and 2), the customer has the option to request
that the paid amounts be credited towards their participation in a future event or transferred to another
eligible participant, provided that explicit written consent is obtained from the provider.